Find the answer.
Give your team answers grounded in the manuals, documents and records they already trust. Sources included, context intact.
We turn scattered knowledge and slow processes into useful AI systems. Built with your data. Connected to your tools. Ready for the people doing the work.
Where is the service procedure for this unit?
Approved service documentationRetrieve the right passage, show the source and bring it into the technician’s workflow.
Two connected systems for a commercial foodservice equipment manufacturer. Built around the team’s existing support environment.
A technician assistant that finds answers in service manuals and brings the relevant context into the support workflow.
Explore technician supportA warranty workbench that prepares recommendations, supporting reasons and a decision record for the reviewer.
Explore warranty reviewClient identity kept private. Read the case study for the implementation and results. Visuals illustrate the workflows.
Give your team answers grounded in the manuals, documents and records they already trust. Sources included, context intact.
Turn incoming requests into structured information, recommended actions and clear handoffs. Keep people involved where judgment matters.
Connect AI to your CRM, ERP and cloud environment. Build around the systems your business already runs on.
Work directly with the people designing and building your system. We keep the scope focused and test against the realities of your business.
Meet AlufFounded in 2025
Based in Miami Beach
Map the workflow with your team. Identify the bottleneck, the data and what a useful result looks like.
Agree the scope, price and delivery plan. Develop with real data and connect to the systems you use.
Test with users, handle exceptions and document the system. Define the handoff and ongoing support together.
We work with a select group of businesses with complex operational workflows. Recent work includes technician support and warranty claims for a commercial equipment manufacturer. The best starting point is a specific process, a team who owns it and access to the relevant data.
Yes. Integration is part of the work. We assess your CRM, ERP, internal tools and cloud environment before defining the implementation, including access controls and the handoffs your team needs.
We design review points around the consequences of a decision. For claims review, the system presents a recommendation and supporting reasons. A person can review, confirm or override it, with a record of that decision.
We start with the problem, the people doing the work and the information available. From there, we define a focused deliverable, price and delivery plan. Timing depends on the scope, integrations and readiness of your data.
Tell us where the work gets stuck. We’ll help you identify a sensible next step.
info@aluf.ai